About Cloud IT Manager
Secure. Scalable.
Straightforward.
We're a remote-first IT and cyber security consultancy working with UK SMEs. We help organisations that need senior IT expertise, practical security, and real compliance support — without the overhead of a full internal team.
Who We Are
Not a call centre.
Not a generalist MSP.
Cloud IT Manager was built on a simple observation: most small and medium businesses don't have access to the kind of senior IT and security expertise they need — and the options available to them are either too expensive, too generic, or too hands-off to actually help.
We operate entirely remotely, working with UK SMEs across a range of sectors to solve practical IT, security, and compliance challenges. That means no call centres, no script-readers, no account managers who've never touched a firewall. When you work with us, you work with the people who actually do the work.
We're not trying to be the biggest IT company. We're trying to be the one that's most useful to the organisations we work with — which means being honest, direct, and focused on outcomes rather than outputs.
Built for SMEs
Enterprise-grade thinking applied proportionately to organisations that don't have enterprise-scale budgets or internal IT departments.
UK-Based, Remote-First
We deliver everything remotely, which means no geographic limitations and no travel overhead — just faster, more responsive service.
Specialist, Not Generalist
We focus on the areas we know deeply: IT architecture, cyber security, compliance, ITSM, and cloud. We don't try to be everything to everyone.
Security-First by Design
Security isn't a separate workstream — it's built into how we approach every engagement, from network design to service desk setup.
Our Approach to Security
Security that stands up to scrutiny
Practical, proportionate controls focused on reducing real risk — not adding complexity for its own sake. Our security approach follows four clear phases.
Baseline & Comply
Establish a clear security baseline, then apply proportionate controls to meet security and compliance requirements without unnecessary complexity.
Harden & Protect
Strengthen systems and reduce attack surfaces with practical security hardening and ongoing protection against real-world threats.
Monitor & Maintain
Continuously monitor your environment and maintain security controls to detect issues early and keep protection effective over time.
Test & Assure
Regularly test controls and validate security measures to ensure they remain effective, resilient, and fit for purpose as your environment evolves.
What We Protect
The areas we focus on
Across every engagement, these are the assets and surfaces we're most focused on keeping secure, visible, and well-managed.
Email & Identity
The most common attack vector. Email security, identity protection, MFA, and conditional access — keeping your accounts from becoming the entry point.
Find out more →Endpoints & Servers
Device hardening, endpoint protection, patch management, and secure configuration — closing the gaps that attackers exploit most.
Find out more →Microsoft 365
Security configuration, compliance posture, access controls, and governance across your M365 environment — not just the defaults.
Find out more →Third-Party Risk
Your suppliers and vendors are part of your risk profile. We help you understand and manage the exposure your supply chain introduces.
Find out more →SaaS & Cloud Platforms
Security posture reviews, compliance alignment to ISO/CIS/NIST, and remediation plans for your cloud applications and infrastructure.
Find out more →Not Sure Where to Start?
If you're not certain what you need protecting or where your biggest exposure sits, that's a good starting point for a conversation.
Talk to us →Security in Depth
Practical security.
Not theoretical checklists.
We apply security thinking across three complementary areas — vulnerability management, systems hardening, and assurance testing. Together they give you a layered, evidence-based security posture rather than a collection of point solutions.
Every recommendation we make is proportionate to your actual risk and your actual environment. We don't apply enterprise frameworks to ten-person businesses, and we don't skip fundamentals for larger ones.
CVE & Vulnerability Management
Track and prioritise vulnerabilities affecting your specific systems. Advise on patching actions beyond generic CVSS scores — based on your actual exposure.
Systems Hardening
Secure configurations and best practices aligned to CIS benchmarks. Reduce attack surface by removing defaults, unnecessary services, and weak configurations.
SaaS & PaaS Compliance
Align your cloud platforms with ISO, CIS, and NIST frameworks. Review, assess, and produce prioritised remediation plans for cloud applications.
Penetration Testing & Assurance
Risk-based pen testing scoped to what actually matters. We work with trusted CREST and CHECK partners — clear, actionable outcomes, not box-ticking reports.
Security Questionnaires
Evidence-backed support with client and supplier security questionnaires — reducing procurement delays and demonstrating your security posture clearly.
What We Do
Our service areas
Scroll to see what we cover across IT, security, compliance, and cloud.
Cyber Security
End-to-end protection across email, identity, endpoints, and cloud.
ISO 27001
Information security management system design, build, and certification.
ISO 9001
Quality management system implementation and certification support.
Cyber Essentials
CE and CE+ certification preparation and remediation.
ITSM
Service desk setup, outsourcing, tooling, ITIL, and CMDB configuration.
Automation
Managed automation across patching, access, monitoring, and compliance.
Architecture & Connectivity
Network design, hybrid connectivity, UniFi, and firewall management.
NIS2 & DORA
Regulatory compliance support for NIS2 and DORA obligations.
Risk & Assurance
IT risk assessments, technical due diligence, and assurance reviews.
What We Believe
How we approach every engagement
These aren't marketing values. They're the things that actually shape how we work and what we'll say to you.
Plain English, Always
We explain what we're doing, why it matters, and what it means for your business. Technical jargon exists for precision — not to make you feel like you need us to translate.
Proportionate, Not Paranoid
Good security is proportionate to actual risk. We don't recommend enterprise tools to ten-person businesses or skip fundamentals for larger ones. The right fit matters.
No Vendor Bias
We don't earn referral fees or have preferred supplier relationships that shape our recommendations. We recommend what's right for your environment.
Direct Access
You'll speak to the people who actually do the work. No call centres, no account managers who've never touched a system, no layers between you and the expertise you're paying for.
Honest About Fit
If we're not the right people for your specific challenge, we'll say so. A conversation that leads to a referral is better than an engagement that disappoints.
Outcomes Over Outputs
A report that sits in a filing cabinet isn't useful. We focus on what actually changes as a result of our work — not the volume of documentation we produce.
Want to know if we're the right fit?
The best way to find out is a conversation. Tell us what you're dealing with and we'll give you an honest view of whether — and how — we can help.